Shangri-La Hotel, Guangzhou Helps New Mothers with In-Hotel Nursery

At Shangri-La, we understand the importance of treating Our People and Our Community with hospitality from the heart at every stage in life – even when nursing new life! In July 2015, our colleagues at Shangri-La Hotel, Guangzhou renovated an office into a nursery for new mothers.

The nursery can accommodate four mothers in private spaces, which are separated by curtains. Each nursing space is equipped with a comfortable arm chair, table, blankets, cotton slippers, bottled water and more. Lastly, there is a refrigerator in the room so mothers can properly store their breast milk for later use. Since its completion in August 2015, hotel guests and colleagues have enjoyed unlimited access to the nursery.

“The nursery has a warm set up and a lot of convenient facilities,” said Sophia Wu, training manager at Shangri-La Hotel, Guangzhou, who has utilized the facility since October 2015. “For example, there is a fridge for us to store our milk, and even an ice bag for us to borrow which enables us to bring fresh milk back home.”

Chu also enjoys the quiet environment, which gives her a sense of security. “Air-conditioning and a woolen blanket is always handy for anyone who needs them, and some nice childcare books are there for us to read while waiting for the milk,“ said Chu.

In March 2016, Guangdong Radio and Television recognized Shangri-La Hotel, Guangzhou for its hospitality efforts, awarding the hotel second place in its search for the city’s top ten nursery rooms.

Thank you to the team at Shangri-La Hotel, Guangzhou for going above and beyond for the new mothers in our community!