• Shangri-La Sustainability

Local Communities Receive Help & Hope After Flooding


In late December 2014, Malaysian communities were affected by heavy rainfall and subsequent flooding, particularly along the East Coast in Peninsular Malaysia and Kota Belud, Sabah. Colleagues at Shangri-La hotels and resorts throughout the affected areas decided to help by raising money and donating goods during this time of need.

Colleagues at Rasa Sayang Resort & Spa, Penang, Golden Sands Resort and Hotel Jen Penang held fundraising initiatives and activities to collectively purchase immediate emergency supplies for communities in need. The hotels and resorts also collected hotel linen and toiletries, which were packaged together and sent to affected areas.

Each hotel also completed individual donation drives, and together the hotels’ efforts raised over RM6,500 (about US $1,785). The funds were donated to the Malaysian Red Crescent Society, a non-profit organization dedicated to humanitarian acts and services throughout Malaysia.

Colleagues at Shangri-La’s Rasa Sayang Resort & Spa, Penang channeled their talents by creating games and applying their area of expertise to raising money for the cause: staff members created a Wheel of Fortune donation game, where colleagues could pay RM5 (US $1.37) to spin a wheel with many prize offerings; IT colleagues shifted their internal knowledge of technology to external by cleaning colleagues’ computers and key boards for RM10 (US $2.75); and the food and beverage team baked cookies to sell to colleagues and guests outside Rasa Deli. Through our colleagues’ efforts, the hotel raised an impressive RM5,500 (about US $1,510), which was donated to the Malaysian Red Crescent Society.

Colleagues at Hotel Jen Penang raised RM1,213 (about US $333) through staff donations, which was used to purchase and donate supplies and food for affected families through FFM Berhad. Inspired by the gift of giving, five colleagues at Hotel Jen Penang collectively raised more than RM2,000 (about US $550) and went on a four-day trip to distribute the donations and provide emotional support to flood victims in Kelantan. The colleagues were able to interact with the victims, experiencing their loss first-hand.

“The people we visited in Kampung Panjang were so welcoming and humble despite their massive loss,” said Veronica Rodrigues, a colleague at Hotel Jen Penang who participated in the service trip. “They offered us what little they had left. It truly touched us to see such kindness.”

Lastly, colleagues at Golden Sands Resort raised money for the initiative by offering cake to colleagues and guests in exchange for donations. Staff members raised RM1,281 (about US $351), which was also donated to the Malaysian Red Crescent Society.

In eastern Malaysia, colleagues at Shangri-La’s Rasa Ria Resort & Spa, Kota Kinabalu held a two-day donation drive for flood victims in Kota Belud.

“The right thing to do now as concerned citizens is to provide the best assistance possible to the situation,” said Jean-Marc Michel, general manager at Shangri-La’s Rasa Ria Resort & Spa, Kota Kinabalu. “The management and staff of [the resort] were very supportive of the charity drive and had no qualms in giving whatever they can afford to help out the affected families.”

Throughout the drive, colleagues donated food items and clothing, which were packaged with hotel sheets, towels, bath robes and slippers for distribution to families. The hotel also raised RM525 (about US $144) by selling beverages, and raised RM1,600 (about US $440) through a cash donation drive. These donations were used to purchase food items like rice, cooking oil, sugar, coffee and canned food. The food was also separated into individual packages for families affected by the flood.

With the help of village representatives and the Kota Belud welfare officer, Shangri-La’s Rasa Ria Resort & Spa, Kota Kinabalu distributed relief packs to 130 families affected by the flood.

Thank you to all of our colleagues at these four hotels for their outstanding efforts!

#OurCommunity #OurPeople #Volunteering

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